Return Policy

We want every KDSL piece to arrive in excellent condition and fit your expectations. If something is not right, you may request a return or exchange within 7 days of delivery.

Returned items must be unworn, unwashed, unused, and in their original condition with tags, packaging, and any included accessories intact.

• Final sale items, gift cards, customized products, and worn or damaged items are not eligible for return.
• Items with perfume, deodorant marks, stains, damage, or missing tags may be refused.
• Original delivery fees are non-refundable unless the issue was caused by our error.

To request a return, contact our support team with your order number, the item you want to return, and the reason for the request.

After your request is reviewed, we will send return instructions. Please do not send items back before your request is approved.

• Email or contact us within 7 days of receiving your order.
• Pack the item securely to avoid damage during return shipping.
• Keep your return tracking details until your request is completed.

Once we receive and inspect your return, we will notify you whether it has been approved. Approved refunds are processed to the original payment method where possible.

Exchange requests depend on stock availability. If the requested size, color, or product is unavailable, we may offer a refund or store credit instead.

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with clear photos of the product, packaging, and order details.

When the issue is verified, we will arrange a replacement, exchange, or refund based on the situation and available stock.